Game is Crashing

My game is crashing!

If you are experiencing crashes, below are a few things you can try to fix the problem.
Before you start, make sure that you have saved your account using Gigantic Duck ID before uninstalling the game, or you may lose access to your account.

Steam
  1. Verify game files: Verifying the game files through steam might fix the problem. (Verify Integrity of Game Files)
  2. Update the game: Please check if your game is updated to the latest version. If not, update the game and try to run it again.
  3. Reinstall the game: Reinstalling the game might help fix the problem. Please look at How to reinstall the game? and follow the steps.

Android
  1. Update the game: Please check if your game is updated to the latest version. If not, update the game and try to run it again.
  2. Reinstall the game: Reinstalling the game might help fix the problem. Please look at How to reinstall the game? and follow the steps.

iOS
  1. Update the game: Please check if your game is updated to the latest version. If not, update the game and try to run it again.
  2. Reinstall the game: Reinstalling the game might help fix the problem. Please look at How to reinstall the game? and follow the steps. 

If you’re still experiencing problems, please contact us with a detailed description of your issue: Sending Bug Reports
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