Recover Account

Recover lost account

If you have lost access to your Bombergrounds account and it was not saved using Gigantic Duck ID, we may be able to help you recover it.

In order to help you recover it, we require that you provide some information related to the account including a receipt for a purchase made on that account. (Google play store/Steam/Apple app store)

How to find the purchase receipt: Where do I find my purchase history?
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