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Missing purchased items
If the purchase was canceled: If you’ve tried making a purchase, but it was canceled, you will not be charged for it. If you were charged, but the purchased items are missing: If you haven't received the items you bought, and you were charged for it, ...
My game is crashing!
If you are experiencing crashes, below are a few things you can try to fix the problem. Before you start, make sure that you have saved your account using Gigantic Duck ID before uninstalling the game, or you may lose access to your account. Steam ...
Sending Feedback
Your feedback and suggestions help us improve the game for everyone. The best place to post your ideas is on our social media platforms. We are constantly receiving awesome suggestions, the bombergrounds community can also vote on these suggestions ...
Request deletion of your personal data
It is possible for you to request the deletion of all personal data we have linked to your email address. By requesting to delete your personal data, you state that you understand this process is irrevocable, once your data is deleted we cannot ...
Where do I find my purchase history?
To review your purchase history and find the receipts, please see the instructions below: Steam: Open Steam and select your Steam name in the top right-hand corner of the screen Choose 'Account details' from the drop-down In the Store & Purchase ...